Stawi Biz

Reception sees every room, every guest and every bill on one screen.

Which rooms are free, who arrives today, what each guest owes, which rooms are clean. Charges from the restaurant land on the guest's folio, and check-out is one bill. For hotels, lodges and guest houses.

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From TSh 35,000 a month. 14 days free. No card.
HOTELI · LODGE
Kilimanjaro View Lodge
Rooms
Fri 12 Sep
101
102
103
104
201
202
203
204
301
302
303
304
Free 6Occupied 4Cleaning 2Maintenance 1
Arriving today
Halima R.
203 → 302 · 14:00
Peter M.
102 · 16:30
Safari Tours Ltd
201, 202 · 18:00

The whiteboard, the reservations book and the receipt book, in one place.

Rooms and rates

Every room with its type, rate and status. Seasonal rates and corporate rates without a second price list.

Reservations and check-in

Take a booking by phone or at the desk, check the guest in, move them to another room, check them out.

Guest folios

Room nights, restaurant, laundry and extras post to the guest's folio. Payments are recorded against it. Check-out is one bill.

Housekeeping board

Dirty, cleaning, ready. Reception cannot sell a room that has not been cleaned.

Maintenance tickets

A broken shower is logged with a priority and followed until it is fixed — and the room is blocked until then.

Corporate accounts

A company's staff stay on account. The company gets one statement, and you see what each company owes.

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From TSh 35,000 a month. 14 days free. No card.

One bill at check-out, whatever the guest used.

A guest eats in the restaurant, sends laundry, stays a third night. If those live in three books, check-out is an argument. Here the restaurant bill posts to the room, the laundry posts to the room, and the folio shows the balance before the guest asks.

  • Charges from anywhere. Restaurant, bar, laundry, extras — posted to the room by the person who served them.
  • Payments as they come. A deposit today, M-Pesa tomorrow, the balance at check-out. The folio keeps the running balance.
  • Occupancy and revenue. Rooms sold, average rate and revenue per room, by day and by month, for the owner.
HOTELI · LODGE
Kilimanjaro View Lodge
Folio
F-0412
Halima Rashid
Room 204 · 10–12 Sep
Room 204 · 2 nights120,000
Restaurant18,500
Laundry5,000
Payment · M-Pesa100,000
BalanceTSh 43,500
Check out · one bill
Corporate account
Safari Tours Ltd · 2 rooms on account

What is a hotel management system?

A hotel management system keeps the running of a hotel in one place: which rooms are free, who is arriving, what each guest owes and which rooms are ready. Instead of a reservations book, a housekeeping whiteboard and a separate receipt book, reception sees it all on one screen.

Stawi Biz is a hotel management system built for Tanzanian hotels, lodges and guest houses. It covers rooms and rates, reservations, check-in and check-out, guest folios, housekeeping, maintenance and corporate accounts, and owners with more than one property see them all from one login.

Who is it for?

  • Hotels — reception, rooms, folios and housekeeping in one system.
  • Lodges and guest houses — reservations and check-in without paperwork.
  • Owners of several properties — one login, every property.
  • Hotels with a restaurant or bar — run it with the restaurant system alongside, and post to the room.

Hotel and lodge plans.

Plans are TSh 35,000, TSh 45,000 and TSh 55,000 a month, depending on staff logins, properties and the tools you need. Add the restaurant system at half its own price. Every plan starts with 14 days free, no card.

Starter

Add customers, credit and WhatsApp

TSh 35,000/ month
5 staff logins · 1 shop · 50 free SMS a month
Start 14 days free
Includes:
  • A customer book: who buys what, and how often
  • Sell on credit (mkopo) and see who owes you
  • Receipts and alerts on WhatsApp
Most chosen

Professional

Alerts, campaigns and up to five branches

TSh 45,000/ month
15 staff logins · 5 shops · 200 free SMS a month
Start 14 days free
Everything in Starter, plus:
  • See what each cashier sold, and when
  • Debt reminders go out by SMS on their own
  • Alerts when stock goes missing, a product stops earning, a regular stops coming or a debt goes late
  • Ask for today's report on WhatsApp
  • Send offers by SMS or WhatsApp to all your customers, or a group of them
  • Reports as PDF or Excel, to download, print or send
  • Which products, hours and staff make you money
  • Suppliers, purchase orders and what you owe them
  • An online shop your customers order from

Enterprise

No limits, mobile-money collection, training

TSh 55,000/ month
Unlimited staff and shops · 500 free SMS a month
Start 14 days free
Everything in Professional, plus:
  • Collect M-Pesa, Tigo Pesa and Airtel Money in the app, with payment links
  • Priority support on WhatsApp
  • Training for your staff
See every plan and what it includes

Hotel system questions, answered

What is a hotel management system?

Software that manages rooms, reservations, check-in, guest bills and housekeeping in one place, so reception always knows which rooms are free and what each guest owes.

Does it track housekeeping?

Yes. Each room shows whether it is ready, so reception does not sell a room that has not been cleaned.

Can a guest's charges go on one bill?

Yes. Charges are posted to the guest's folio and payments are recorded against it, so check-out is a single bill.

Can companies pay on account?

Yes. Corporate accounts let a company's guests stay on account, billed to the company.

I run more than one lodge. Can I see them all?

Yes. Several properties can be managed from one login, each keeping its own rooms and records.

Is there a free trial?

Yes — 14 days free on any plan, with no card.

Put one week of arrivals in it.

By Sunday you will know whether the folio saved an argument at check-out.

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