Stawi Biz

What is a hotel?

A hotel is a business that rents rooms to guests for a night or more, usually with a reception and extra services such as meals or laundry. What matters to an owner is less the definition than the daily work of keeping rooms, guests and money straight.

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Hotel, lodge or guest house?

The names overlap, and nobody enforces them, but they usually mean this.

  • A hotel is the general word: rooms, a reception, often a restaurant or bar.
  • A lodge is usually a place to stay in a quieter or more remote setting, often for travellers or tourists.
  • A guest house is usually smaller and simpler, with fewer services.

What an owner has to keep track of

  • Which rooms exist, what each costs, and which are free tonight.
  • Reservations, and who is arriving and leaving today.
  • Each guest's bill: the room, plus meals, drinks and anything else charged to the room.
  • Which rooms are clean, being cleaned, or need attention.
  • Companies and agencies that stay on account and pay later.
  • The day's cash, mobile money and card payments.

Where it goes wrong

Most losses in a small hotel come from the gaps between these lists: a room sold twice, a drink never added to a guest's bill, a company stay nobody invoiced. Each is small. Together they are a month of income.

Where Stawi Biz fits

Stawi Biz has a hotel and lodge system with rooms, rates, reservations, check-in, guest folios, housekeeping and corporate accounts, so those lists live in one place. You can try it free for 14 days.

What is the difference between a hotel and a lodge?

The words overlap. A hotel is the general term for a place with rooms and a reception; a lodge is usually a place to stay in a quieter or more remote setting, often for travellers or tourists.

What is a guest folio?

It is the running bill for one guest: the room charge plus everything else charged to the room, such as meals and drinks. It is settled when the guest checks out.

Can a small guest house use hotel software?

Yes, if it has several rooms and bookings to keep straight. The simpler the place, the fewer features you need, so start with rooms, reservations and bills.

Can I try it first?

Yes, for 14 days, free, with your own rooms and no card.

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Stop selling the same room twice.

Add your rooms and rates, take your next booking in one place. Free for 14 days, no card.

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